Yoga Props

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How can I contact you?

Call us at 1-855-615-7532
Email us at customer@guruyogaproducts.com
Or write to us at 87 Taft Avenue, Newburgh NY 12550

What methods of payment do you accept?

We accept Visa, MasterCard, American Express, and Discover. All the payments are processed over a secured SSL channel.

Is my credit card information Protected and safe when I use it on your website?

Your credit card information is never stored on our site. Also, we use secure processing methods that prevent fraud and information theft. Your information is encrypted, and it’s never revealed to anyone, not even us.

What if I don’t have a credit card and I want to order your products?

We are happy to accept other forms of payment such as money orders, or cashier’s checks. Contact us at customer@guruyogaproducts.com and we will make the appropriate arrangements with you.

Will I be charged Sales Tax?

As of nowResidents of New York State will be charged at the current rate.

What methods of shipping do you offer?

We offer several methods of shipping for you to choose from. You can specify the method you want to use when you place the order. These methods include: U.S. Postal Service Flat Rate, UPS 2nd Day, and UPS 3rd Day.

How long will it take for me to receive my order?

All orders received before 2:30pm ET Monday-Friday are shipped out the same day. All orders received after 2:30pm ET Monday-Friday are shipped out the next business day. If you choose standard shipping (U.S. Postal Service Flat Rate) you should receive your order within 3-5 business days. If you’d like to receive your order quicker, you can choose an expedited shipping method, but the shipping costs will be higher.

Are there any hidden costs associated?

You will be shown your exact charges before you pay for your order.

How do I track my order once it is placed?

You will receive an email confirmation once your order is shipped. This email will contain tracking information. You will then also be able to sign into your account to track your order, or you can go to the shipper’s site.

Do you offer worldwide shipping? I live overseas, but I’d like to order your products.

We ship worldwide. Please contact us at customer@guruyogaproducts.com for shipping rates to locations outside the U.S. before placing your order.

What is your return policy?

Guru Yoga Products wants you to be satisfied with any of our Yoga Props. Our 30 day guarantee covers all Guru Yoga Products sold directly from our website. This will give you a chance to try our yoga products during your yoga sessions.

You have 30 calendar days from the date the product is shipped to you plus 3 days to allow for the shipping and handling. All returns, please call our customer service line at 1-855-615-7532.

Please refer to our Refund Policy on our website at www.guruyogaproducts.com for more information.

What happens if I receive a damaged package or the wrong item from you?

Please refer to our Refund Policy on our website at www.guruyogaproducts.com for more detailed information. In short, to return an order, report lost or damaged products, or report an error in shipment, call us at 1-855-615-7532 within 20 days of shipment of the product so that we can assist you.

What is your privacy policy?

We respect your privacy. For that reason, any information you provide to us is confidential. We will not rent, sell, or trade your personal information to any outside source or third party. For more detailed information, please read our Privacy Policy.

What if I want to cancel my order after I’ve already submitted my credit card information?

Cancellations will be granted only if your order has not shipped out yet. If you need to cancel your order, please call our customer service line at 1-855-615-7532.

What is The Perfect Posture Pole for Prayanam? I have never seen it for yoga.

This Perfect Posture Pole for Prayanam is one of a kind and you cannot find it anywhere except on Guru Yoga Products. This Perfect Posture Pole for Prayanam dates back 1000 years back when Yoga masters wanted to perfect their breathing technique as every yoga person knows that Pranayam is all about the breathing. This special Pole was meticulously designed, measured, and weighted evenly from one end of the stick to the opposite end. It was designed to fit all body types and when placed behind your back where your elbows are brought back to hold the pole from one arm to the other arm, elbow to elbow, this will initiate a natural squeeze between the shoulder blades allowing the chest to open, the lungs to get maximum space to expand when sitting upright with the shoulders properly back and a natural arch on the lower back allows the breathing to be fuller allowing any practitioner to get deeper into their pranayam practice.

What is The Perfect Spine Alignment Zafu Pillow and The Restorative Neck/Back Pillow stuffed with?

They are filled with Buckwheat Hull. This filler allows the flexibility for the Zafu Pillow to gently contour the buttocks for gentle support and helps lengthen and perfect the spine alignment. The Restorative Neck/Back Pillow that is filled with the Buckwheat Hull allows support on the base of the skull when placed under the curve of the neck lying on the floor during the Restorative poses. When placing the Restorative Neck/Back Pillow under the lower back (lower lumber and upper pelvic) region of the back allows soft support for the back during the Restorative pose.

What do you look for in a good yoga mat?

A good yoga mat should be long enough for you to stretch into all of the proper positions. It should also be firm enough that your weight does not crush it down. Make sure to roll out your mat sometimes, so that it doesn't naturally curl back up on its own. This prevents your mat from rolling back up every time you lift your weight off of it.

What is the Soothing Deluxe Eye Pillow filled with?

The Soothing Deluxe Eye Pillow is filled with light weight organic flax seed acting as a gentle acupressure for tired facial muscles and tired eyes and combined with soothing lavender allowing the cooling to conform to the contours of the face helping those with sleep difficulties to enjoy deeper sleep. The pillow also blocks light allowing the body to get into a deeper meditation.

Which shape should I use for The Perfect Spine Alignment Zafu Pillow? What is the difference and what should I base it on to order the right shape for me?

If you’re just starting out we suggest round because round is the classic Zafu shape for traditional meditation and one that has worked nicely for anyone. Some people prefer the crescent Zafu, which supports your legs right the way down to the floor.

How do I know that The Essential 8’ D Yoga Strap is right for me? What if it is too short or too long?

This Essential 8’D Strap is a good start for anyone. It is extra durable, easy-to-use that has a little extra length, making it highly versatile. The extra thickness provides the most support and does not constrict circulation. Our cotton straps are made from durable 100% high quality cotton. The D-Ring design keeps it durable, and makes adjusting your strap while holding poses a lot easier. The Essential 8’D Yoga Strap ensures proper alignment, help extend your reach, and deepen certain stretches.

If I am practicing yoga for the first time what props should I start with?

You can start with a few of our starter packages depending on what you want to work on first. The Necessity or Can’t Do without Package is a great basic starter package. The Perfect Posture Package for Seated Yoga Poses is also another good package to start with a few more props to set you up for success. Refer to the website under packages for more details.

Why don’t you just fill up The Durable Deeper Sandbag with sand when ordered online and ship it to your customers?

There is no sense in paying extra dollars for shipping when you can get sand at a lot less once you receive the empty sandbags.

Where do I find sand to fill The Durable Deeper Sandbag?

You can find 50lb bags at any hardware store including Lowe’s and Home Hardware. You can also vary the weight of the sand based upon your personal needs.

How do I know how much to fill up?

The bag is manufactured to fit and support11lbs of sand when you fill it up and can easily zip it up.

What is The Rejuvenating Hot/Cold Neck Wrap filled with?

The Rejuvenating Hot/Cold Neck Wrap is filled with Organic Flax Seeds, Dry Lavender and Chamomile. Fabricated in horseshoe with 14 compartments ensures the seeds and herbs are evenly placed so the heat or cold will spread evenly through the shoulders, neck, shoulder blade and the back shoulders.

What happens if I leave it in the microwave for 4 minutes on one side?

The seeds will either burst or release oil leaving an uncomfortable odor and will leave oil marks on the fabric.

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